KYC Testing

Ensure fast, secure and friction-free identity verifications

KYC (Know Your Customer) flows are among the most sensitive steps in any digital product. If they’re slow, confusing, or fail unexpectedly, users abandon the process—and trust erodes instantly.
Testa Digital Solutions helps you validate every part of your verification journey with real users in real environments, ensuring your compliance workflows run smoothly for every customer, everywhere.

a person holding a phone
a person holding a phone
man in black crew neck t-shirt using macbook
man in black crew neck t-shirt using macbook

Why KYC quality is critical

Every failed verification is a lost customer. Ensuring smooth KYC flows reduces onboarding drop-off, improves regulatory alignment, and strengthens user confidence in your platform
We help you ensure your identity checks work for all users—no matter their device, environment, or region.

Two businessmen collaborating over a tablet and laptop.
Two businessmen collaborating over a tablet and laptop.
Two businessmen collaborating over a tablet and laptop.

What we test

Document Capture & Upload

Ensuring passports, IDs, and driver’s licenses upload correctly, clearly, and without repeated attempts.

Document Capture & Upload

Ensuring passports, IDs, and driver’s licenses upload correctly, clearly, and without repeated attempts.

Document Capture & Upload

Ensuring passports, IDs, and driver’s licenses upload correctly, clearly, and without repeated attempts.

OCR & Data Extraction

Verifying text and data pull-through accuracy across document types, regions, and lighting conditions.

OCR & Data Extraction

Verifying text and data pull-through accuracy across document types, regions, and lighting conditions.

OCR & Data Extraction

Verifying text and data pull-through accuracy across document types, regions, and lighting conditions.

Selfie, Liveness & Biometrics

Checking face match steps, motion-based prompts, and retry behavior for reliability and ease of use.

Selfie, Liveness & Biometrics

Checking face match steps, motion-based prompts, and retry behavior for reliability and ease of use.

Selfie, Liveness & Biometrics

Checking face match steps, motion-based prompts, and retry behavior for reliability and ease of use.

Regional KYC Variations

Validating country-specific flows, additional fields, accepted documents, and compliance requirements.

Regional KYC Variations

Validating country-specific flows, additional fields, accepted documents, and compliance requirements.

Regional KYC Variations

Validating country-specific flows, additional fields, accepted documents, and compliance requirements.

User Guidance & Error Handling

Ensuring instructions are clear, errors surface correctly, and users always know what to do next.

User Guidance & Error Handling

Ensuring instructions are clear, errors surface correctly, and users always know what to do next.

User Guidance & Error Handling

Ensuring instructions are clear, errors surface correctly, and users always know what to do next.

man in black crew neck shirt holding blue samsung android smartphone
man in black crew neck shirt holding blue samsung android smartphone
man in black crew neck shirt holding blue samsung android smartphone
Try Testa Digital Solutions

Build verification flows users trust

We help you ensure every identity check—from document scan to selfie match—works the first time, every time, so your customers can onboard with confidence.